Everybody has dreams and we don’t always have the time to realize them, but wouldn’t it be wonderful if a company said thanks by making our dreams come true? Well, that’s exactly what the company TELUS is doing these days with their TELUS Grand Gestures Campaign. As part of this campaign, the company is surprising loyal customers by making their dreams come true!
I think this is really incredible that a company like TELUS takes the time to express their gratitude to their customers with this campaign. It is a beautiful thing when we are valued for our loyalty to specifics brands, especially a huge communication company like TELUS. I would certainly like that more brands did the same because it is important for a customer to feel appreciated, especially when we are a long-time customer.
As moms, we are so busy taking care of everybody else that we often forget ourselves. With our lives being so full and seeing the time flying by so quickly, we put our dreams aside and don’t think about them much. We accomplish so many awesome things and it is nice when we are recognized for everything that we do.
TELUS truly cares about the communities where we live, work and play. Putting customers first is at top priority and part of that is listening to their feedback and thanking them for their loyalty. This focus on their customers guides everything they do, from the Give Where We Live philosophy to the Customers First days, where senior leaders interact with front-line team members to see what customers want first-hand.
With this in mind, TELUS gave loyal customer Ramona, a big surprise to thank her for being such a great customer for almost 20 years. Ramona had told TELUS that she loves aviation, so the whole day was structured around her interests and desire to ride on an aerial plane – she even got to fly it! Check it out in the video below:
∗Be sure to subscribe to the TELUS YouTube Channel to stay up-to-date with everything new about them! You can also like them on Facebook and follow them on Twitter. Don’t forget to use the hashtag #actsofcaring!
Ramona’s surprise was just the beginning. The TELUS Care-a-Van team is rolling into town this week with a host of events and activities that will be taking place all week long to especially thank TELUS local customers and the Guelph community.
- TELUS is literally performing everyday acts of caring all over the Guelph community throughout the week. As part of this, they are donating $5 to the Guelph Children’s Foundation for every use of #actsofcaring.
- They are going door to door to the homes of their top 100 customers to thank them personally with a care package – a small token of their appreciation.
- They are hosting a free BBQ lunch for their top 1000 customers and their families at the local TELUS store. They will be presenting a cheque to the Guelph Children’s Foundation in the amount of $5000 – in response to all the uses of #actsofcaring. Donald Woodley (member of TELUS Board of Directors) will join our celebration to present the cheque.
I have dreams like everybody else and I would also love to see them come true, something I would love to do but don’t have the time or money to do. If I stop for a minute to think about it, I would certainly love to have a whole day to myself at the spa to get massages, pedicure, manicure, the works! That would be an amazing way of being recognized for all the awesome things I do.
∗Disclosure: I am part of the TELUS Grand Gestures Campaign and I receive special perks as part of my affiliation with this campaign. The opinions on this blog are my own.
Photo credit: Telus Facebook Page